
1. Q: How to start the glue gun charge
A: Press the on/off button and hold it for 2~3 seconds to turn on the machine
2. Q: How long does it take to charge after using this product
A: After fully charged, It could be used intermittently for 100 minutes or continuously for 30 minutes if you keep pressing the trigger. If the lights turn red and dim, the glue gun needs to be recharged. Note: You should fully charge the hot glue gun in time if you find that it is no electricity during everyday use. When you don't use the glue gun for a long time, remember to charge it every 15 days (just like the mobile phone battery).
3. Q: Can I use the glue gun while charging
A: No, it is not supported to be used while charging for safety. This is a lithium-ion cordless hot glue gun. Please use it after unplugging the cable line.
4. Q: How long does it take to heat Can I use the glue gun immediately after starting it
A: It takes about 2 minutes to heat the glue sticks. In order to avoid damage to the trigger by hard pull, be sure to wait 2 minutes for melting the glue sticks after starting the machine and pressing the trigger.
To ensure that your package is properly delivered and that you receive your package within the time frames we advertise, please make sure that your address is correctly entered and includes all relevant and/or required information. The use of correct abbreviations, street numbers, building or apartment numbers, and route information (if applicable) is critical for ensuring timely delivery. We do not take responsibility for lost, misplaced, or incorrectly delivered shipments if the address information provided is incorrect or incorrectly entered at the time of purchase.
Processing time
All orders are subject to processing time that is separate and apart from the time it takes for a shipment to reach its destination once it has been picked up from our fulfillment center by the applicable carrier. Depending on a number of factors, standard domestic and international orders may take up to 4 business days (excluding Saturdays, Sundays, and Holidays) to process.
After your payment is authorized and verified, Standard orders can still take up to 4 business days, Expedited orders can still take up to 3 business days, and Rush orders can still take up to 1 business day to process. This is just an estimate and doesn't include weekends or holidays.
Shipping rates & timelines
Please note that orders to destinations may take 1-12 business days from the date that it is shipped out, not necessarily from the date that it is placed, depending on the shipping method selected and final destination of the order.
When your order has been shipped, you will receive an email with tracking information. Your final shipping cost is displayed at the point of checkout.
Shipping fees
Shipping fees are non-refundable. If you refuse any shipments from our site, you will be held responsible for the original shipping charges, plus the cost of returning the package to us. This amount will be deducted from any credit issued.
Orders are shipped via UPS, FedEx, DHL, China Post, USPS, DPD, Maersk, Nippon Express, Ryder System, TNT, Expeditors International, Panalpina or Exel, depending on your location.